Our retail & eCommerce ERP solution built for the UAE market, you’ll gain the agility, visibility and automation you need to stay ahead.
Leading Facts Retail & eCommerce ERP in UAE
In today’s retail environment, speed, accuracy and customer experience aren’t optional — they are essential. From multiple store locations to online marketplaces, from seamless returns to loyalty programmes, you face a wide range of operational demands. Facts ERP addresses them through:
Unified operations across online storefronts, physical stores and warehouses — one platform, one data-model.
Real-time inventory visibility so you always know what you have, where it is, and when you need to replenish.
Multi-channel order orchestration: online orders, in-store purchases, click-&-collect, marketplace fulfilment — all synchronised.
Built-in localisation for the UAE market, including Arabic/English interface, VAT & e-invoicing support, multi-store and multi-currency capability.
Scalable cloud architecture: deploy quickly, expand as you grow, and avoid the constraints of legacy systems.
Core Capabilities for Retail & eCommerce
Point-of-Sale (POS) and store operations: integrate in-store checkout, returns, promotions and loyalty programmes with your back-office.
Inventory & warehouse management: centralise inventory across outlets, warehouses and online channels; optimise stock levels, reduce shrinkage and prevent over-stocking.
Order management & fulfilment: manage B2C and B2B orders, online and offline channels, multi-location shipping, returns and exchanges — all from a single dashboard.
Customer relationship & marketing: capture data from every channel, drive personalised offers, loyalty programmes and targeted campaigns to boost repeat business.
Finance, VAT & compliance: stay ahead of UAE regulatory requirements with right-out-of-the-box VAT invoicing, Arabic/English support and audit-ready financials.
Analytics & decision-making: deliver actionable insights on sales trends, channel performance, product profitability and customer behaviour so you can make data-driven decisions.
Connect and ask about!
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Digital Transformation + Operations Excellence
- Automate manual tasks and reduce human error, freeing your team to focus on growth rather than administration.
- Improve productivity with streamlined workflows, mobile access, and integrated operations both online and offline.
- Increase agility: adapt to market changes, scale across new channels or geographies, launch new services, all without ripping and replacing core systems.
- Enhance the customer experience: faster fulfilment, accurate inventory, personalised offers and seamless service across channels.
- Gain strategic visibility: one single source of truth for your data, enabling leadership to focus on strategy instead of firefighting.
Our Approach & Why Choose Us
At Facts ERP, we partner with you for success — not just install software. Our approach includes:
Assessment & roadmap: we collaborate with your team to map current operations, identify gaps and design a transformation roadmap aligned to your business goals.
Local expertise in the UAE: we understand the retail and eCommerce landscape here — the regulatory environment, consumer expectations, multi-channel dynamics.
Smooth deployment: our cloud-first platform ensures rapid time-to-value, minimal disruption and lower total cost of ownership.
Change management & training: implementing technology is one part — embedding it into your culture is another. We ensure your team is trained, processes are adapted and business value realised.
Scalable support & service: as your business grows, our platform and team grow with you — whether you add more stores, new channels or expand into new emirates.
