In the dynamic healthcare sector of the UAE, providers face increasing demands for operational efficiency, cost control, and superior patient experience. At Facts ERP, we empower hospitals, clinics and medical centres with robust Healthcare ERP platforms designed to integrate clinical, operational and administrative functions into a single, streamlined system.
Why Healthcare ERP Matters
Healthcare organizations operate under unique pressures — from patient care quality and regulatory compliance to inventory management and financial controls. A dedicated Healthcare ERP enables:
Unified visibility across departments — clinical, finance, HR, procurement and more.
Streamlined workflows that reduce manual tasks, errors and delays in patient admissions, billing, inventory and staffing.
Data-driven decisions with real-time analytics and reporting to enhance care quality and operational performance.
Scalability and adaptability to meet growth, regulatory updates and evolving care models in the UAE.
Our Solution for the Healthcare Sector
We deliver a comprehensive Healthcare ERP solution specially tailored for the UAE market:
- Patient & Clinical Management: From appointment scheduling to electronic health records (EHR), treatment workflows and discharge processes.
- Financial & Revenue Cycle Management: Automate billing, integrate insurance claims, manage revenue capture and financial reporting.
- Inventory & Supply Chain: Track medications, medical devices, consumables and procurement workflows to reduce waste and improve availability.
Human Capital & Workforce Optimisation: Manage staff rosters, competencies, licensing, credentialing, and link workforce to clinical demand.
Compliance & Security: Built-in controls to support data protection, regulatory compliance and audit transparency relevant for UAE healthcare providers.
Cloud-Based & Mobile Friendly: Access critical data securely from any device ensuring your teams are always connected and responsive.
Connect and ask about!
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Hospital Management
How ERP Helps
Centralized patient records (EHR integration)
Automatic billing and insurance claim processing
Doctor scheduling and duty rosters
Tracking inpatient and outpatient activities
Real-time inventory of medicines and consumables
Result: Reduced paperwork, faster billing, and improved coordination between clinical and administrative teams.
Financial & Accounting Management
How ERP Helps
Budgeting, cost control, and fund allocation
Automated billing and revenue cycle management
Integration with insurance and third-party payers
Real-time financial dashboards for administrators
Result: Accurate financial tracking, fewer errors, and better transparency in healthcare spending.
Laboratory Management
How ERP Helps
Sample tracking and test workflow automation
Integration with patient records and doctors’ prescriptions
Inventory management for reagents and lab consumables
Automated report generation and result dispatch
Result: Faster turnaround time and reduced errors in test handling.
Human Resource & Payroll Management
How ERP Helps
Attendance and shift scheduling
Performance appraisals and training management
Payroll and benefits administration
License and credential tracking for medical staff
Result: Optimized workforce scheduling and improved HR compliance.
Supply Chain & Procurement
How ERP Helps
Vendor and supplier management
Purchase order automation and approval workflows
Cost comparison and contract management
Integration with warehouse and inventory
Result: Lower procurement costs and faster supply fulfillment.
Patient Relationship Management
How ERP Helps
Appointment scheduling and reminders
Follow-up management and patient satisfaction tracking
Feedback and grievance redressal system
Result: Better patient engagement and improved retention.
Implementation Approach
- Discovery & Gap Assessment – We work with you to map current processes, systems and pain-points.
- Customisation & Integration – Tailor the platform to your facility’s needs, integrate with existing systems (EHR, billing, devices).
- Training & Change Management – Equip your staff with the knowledge and support to adopt new workflows seamlessly.
- Go-Live & Continuous Support – Launch with full support and monitoring to secure adoption, along with ongoing updates and enhancements.
Why Partner With Us
We are UAE-based, understand the local healthcare landscape and compliance requirements.
Our team brings deep experience in healthcare ERP implementations, delivering projects on-time and on-budget.
We offer end-to-end support, from consultation through implementation and ongoing optimisation.
We focus on outcomes, not just software — aligning the ERP deployment with your strategic goals and patient-care mission.
